Privacy policy

1. Controller

Interwebbi Solutions (Business ID 3133828-2), Liinakonkatu 12 B 9, 33580 Tampere, Finland, info@interwebbi.com.

Contact for privacy matters: Riku Turunen, info@interwebbi.com, +358 45 135 2866.

2. What data we process

What you send with our forms: name, email, phone number, company and business ID, your message, and the details of a quote request.
Customer relationship data: ordered services, agreements and billing details.
Technical data: IP address and browser details in server logs and spam protection.

3. Purpose and legal basis

Answering enquiries and preparing quotes. Basis: steps taken at your request before a contract.
Managing the customer relationship and invoicing. Basis: contract and accounting law.
Website security and spam protection. Basis: our legitimate interest.

We don’t use the data for automated decision-making or profiling, or for direct marketing without your consent.

4. Forms and email

Form submissions are delivered by email to info@interwebbi.com through our own mail server. Form content isn’t stored in the website’s database.

5. Visitor statistics and cookies

Visitor statistics are collected with Umami running on our own server. It uses no cookies and doesn’t identify individual visitors. If your browser sends a Do Not Track request, your visit isn’t counted. Statistics are kept for 24 months.

The site uses no advertising or tracking cookies, so no cookie banner is needed.

6. Service providers and transfers

The site runs on Cloudflare, Inc., which also protects our forms with Turnstile. Cloudflare may process your IP address and browser details outside the EU and EEA. These transfers rely on the EU–US Data Privacy Framework and the EU standard contractual clauses.

We don’t sell or share your data, except where the law requires it.

7. How long we keep data

We keep enquiries and quote requests as long as the matter requires, and at most 24 months without a customer relationship. Accounting records are kept for the period required by accounting law.

8. Your rights

You have the right to access your data, to have it corrected or erased, to restrict or object to its processing, and to receive it in a portable format. Send your request to info@interwebbi.com. We reply within a month and may ask you to confirm your identity.

You can lodge a complaint with the Office of the Data Protection Ombudsman if you think your data is processed unlawfully.

9. Security

Data is protected with encrypted connections and access controls. Only those whose work requires it can access it.